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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Evans

June 7, 2024

5  out of  5 rating by Michelle Evans
"My husband and I have had our insurance with Todd Hayes for over 25 years. Todd and his staff are wonderful and go above and beyond when it comes to customer service. You won't find anyone better when it comes to your insurance needs."
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Jackie Couch

May 20, 2024

5  out of  5 rating by Jackie Couch
"Todd and his staff are wonderful and very helpful. I've been with them for 25+ years! I highly recommend!"
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marcella theobald

January 3, 2024

5  out of  5 rating by marcella theobald
"We have dealt with Todd Hayes and his office in Trenton since the early 90's. Todd and his staff have always been and are very helpful and friendly. They really try to make all the insurance stuff as easy as they possibly can. Everyone there is very knowledgeable and having The Todd Hayes State Farm Ins Office here in the Trenton community makes it all even more convenient. We appreciate them all and glad they're here in T Town. Thanks Todd Hayes and staff!"
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Stan Adler

October 20, 2023

5  out of  5 rating by Stan Adler
"We have been with Todd Hayes for 15+ years and the service has always been great."
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Kat B

September 15, 2023

5  out of  5 rating by Kat B
"Hello State Farm Friends: I sought my auto and life insurance policy from State Farm in March,1969. Todd Hayes (and staff) has been my agent for 27 years. Service from Todd and crew has been the model of what I expected my agency office to be for all these years. Professional, friendly, helpful, patient and kind. After purchasing a new Chevy Suburban, I was involved in a serious collision that was not my fault. Todd and crew handled every single detail of the claim and was ever so supportive of me during the extensive repair effort. I couldn't have expected or received more professional service. Thank you, Todd and staff. Congratulations for being the very best I have ever experienced in the way of outstanding service! Very best regards, Billy Miamisburg, Ohio"
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Jess Copley

December 6, 2022

5  out of  5 rating by Jess Copley
"Very professional, down-to-earth, and knowledgeable. Highly recommend!"
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Paula Mike Eisele

December 1, 2022

5  out of  5 rating by Paula Mike Eisele
"Todd did a terrific job helping me get last minute paperwork together so my son could purchase a truck on a Saturday when their office was closed."
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Joe Derosier

October 14, 2022

5  out of  5 rating by Joe Derosier
"Best agency I've worked with. Office staff and agent are very helpful and kind."
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Sarah Blank

August 26, 2022

5  out of  5 rating by Sarah Blank
"Highly recommend Todd Hayes!!"
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mike aaron

August 25, 2022

5  out of  5 rating by mike aaron
"Todd is a great guy, fast professional service."
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Stacey Noble

April 19, 2022

5  out of  5 rating by Stacey Noble
"Todd and his team are awesome! I have all of my insurances with them and trust only them with it. Always quick to get back to me if I can't speak to him right away and never pushes me off to someone else. Highly recommend."
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Michelle Thomas

April 13, 2022

5  out of  5 rating by Michelle Thomas
"This place was more helpful than the agent in springboro that was assigned to us!! Love this place!!!"
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Melissa Mcgill

April 12, 2022

5  out of  5 rating by Melissa Mcgill
"Great experience. The entire staff makes you feel like your a friend not just a client."
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Jeff Kline

April 6, 2022

5  out of  5 rating by Jeff Kline
"Todd and his staff are ALL terrific. Always courteous, professional and timely. Todd has been my insurance agent for over 30 years. I couldn't imagine working with anyone else when it comes to all types of insurance."
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C Creekbaum

April 5, 2022

5  out of  5 rating by C Creekbaum
"When our long-time agent retired, Todd Hayes took us in like we were family. This agency is professional and responsive, with a personable and professional staff. Todd Hayes' State Farm agency is a class act!"
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Rick Tillman

March 25, 2022

5  out of  5 rating by Rick Tillman
"Good has always taken good care of my family"
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Lynn Jenkins

February 21, 2022

5  out of  5 rating by Lynn Jenkins
"Very nice people and they do their best to get you the lowest quote"
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Kelly Wilson

December 6, 2021

5  out of  5 rating by Kelly Wilson
"Todd and the girls are the best I have been with them for almost 15 years they are like my extended family."
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Brandi Lewis

November 2, 2021

5  out of  5 rating by Brandi Lewis
"Todd is great to have as an insurance agent! He is quick to respond and takes care of all my insurance needs. Need insurance? Call Todd, you won’t regret it!"
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Landon Yowell

September 1, 2021

5  out of  5 rating by Landon Yowell
"Todd has been my insurance agent for over 10 years now. He's been excellent to deal with when I've had questions or claims. I'd recommend him without reservation to anyone looking for a trustworthy insurance agent who knows the business and has the best interest of his clients at heart."
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Larry Clontz

August 24, 2021

5  out of  5 rating by Larry Clontz
"Gr8 people that treat me well."
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June 1, 2021

5  out of  5 rating by Jess
"The girls that work here amazing. I've been with Todd for years. Highly recommend Todd Hayes and State Farm."
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William Cox (God's Son)

February 21, 2021

4  out of  5 rating by William Cox (God's Son)
"Very courteous and professional staff. They knew exactly how to solve the questions I had about my insurance queries."
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Jynefir Lambert

October 12, 2020

5  out of  5 rating by Jynefir Lambert
"Our house basically staged a coup and many things broke all at once. Our home warranty was sorta helping but on Friday, when a pipe burst under the house, I full on panicked. Thinking this was going to be thousands of dollars, I called Todd. (He had been our agent for MAYBE 3 weeks because our previous agent retired.) In a 6 minute phone call, he talked me off the ledge. He provided as much assistance as humanly possible & by the end of the day everything was back together. Here is a detail that struck me- the plumber I had couldn't come back until middle of the following week. Todd's reaction, "Well let me help you get this taken care of today." And he did! This is the customer service we all want when we are already under so much stress. I highly recommend Todd for all your insurance needs."
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Scott Downs

October 3, 2020

5  out of  5 rating by Scott Downs
"Great customer service"