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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stan Adler

October 20, 2023

5  out of  5 rating by Stan Adler
"We have been with Todd Hayes for 15+ years and the service has always been great."

Kat B

September 15, 2023

5  out of  5 rating by Kat B
"Hello State Farm Friends: I sought my auto and life insurance policy from State Farm in March,1969. Todd Hayes (and staff) has been my agent for 27 years. Service from Todd and crew has been the model of what I expected my agency office to be for all these years. Professional, friendly, helpful, patient and kind. After purchasing a new Chevy Suburban, I was involved in a serious collision that was not my fault. Todd and crew handled every single detail of the claim and was ever so supportive of me during the extensive repair effort. I couldn't have expected or received more professional service. Thank you, Todd and staff. Congratulations for being the very best I have ever experienced in the way of outstanding service! Very best regards, Billy Miamisburg, Ohio"

Jess Copley

December 6, 2022

5  out of  5 rating by Jess Copley
"Very professional, down-to-earth, and knowledgeable. Highly recommend!"

Paula Mike Eisele

December 1, 2022

5  out of  5 rating by Paula Mike Eisele
"Todd did a terrific job helping me get last minute paperwork together so my son could purchase a truck on a Saturday when their office was closed."

Joe Derosier

October 14, 2022

5  out of  5 rating by Joe Derosier
"Best agency I've worked with. Office staff and agent are very helpful and kind."

Sarah Blank

August 26, 2022

5  out of  5 rating by Sarah Blank
"Highly recommend Todd Hayes!!"

mike aaron

August 25, 2022

5  out of  5 rating by mike aaron
"Todd is a great guy, fast professional service."

Stacey Noble

April 19, 2022

5  out of  5 rating by Stacey Noble
"Todd and his team are awesome! I have all of my insurances with them and trust only them with it. Always quick to get back to me if I can't speak to him right away and never pushes me off to someone else. Highly recommend."

Michelle Thomas

April 13, 2022

5  out of  5 rating by Michelle Thomas
"This place was more helpful than the agent in springboro that was assigned to us!! Love this place!!!"

Melissa Mcgill

April 12, 2022

5  out of  5 rating by Melissa Mcgill
"Great experience. The entire staff makes you feel like your a friend not just a client."

Jeff Kline

April 6, 2022

5  out of  5 rating by Jeff Kline
"Todd and his staff are ALL terrific. Always courteous, professional and timely. Todd has been my insurance agent for over 30 years. I couldn't imagine working with anyone else when it comes to all types of insurance."

C Creekbaum

April 5, 2022

5  out of  5 rating by C Creekbaum
"When our long-time agent retired, Todd Hayes took us in like we were family. This agency is professional and responsive, with a personable and professional staff. Todd Hayes' State Farm agency is a class act!"

Rick Tillman

March 25, 2022

5  out of  5 rating by Rick Tillman
"Good has always taken good care of my family"

Lynn Jenkins

February 21, 2022

5  out of  5 rating by Lynn Jenkins
"Very nice people and they do their best to get you the lowest quote"

Kelly Wilson

December 6, 2021

5  out of  5 rating by Kelly Wilson
"Todd and the girls are the best I have been with them for almost 15 years they are like my extended family."

Brandi Lewis

November 2, 2021

5  out of  5 rating by Brandi Lewis
"Todd is great to have as an insurance agent! He is quick to respond and takes care of all my insurance needs. Need insurance? Call Todd, you won’t regret it!"

Landon Yowell

September 1, 2021

5  out of  5 rating by Landon Yowell
"Todd has been my insurance agent for over 10 years now. He's been excellent to deal with when I've had questions or claims. I'd recommend him without reservation to anyone looking for a trustworthy insurance agent who knows the business and has the best interest of his clients at heart."

Larry Clontz

August 24, 2021

5  out of  5 rating by Larry Clontz
"Gr8 people that treat me well."


June 1, 2021

5  out of  5 rating by Jess
"The girls that work here amazing. I've been with Todd for years. Highly recommend Todd Hayes and State Farm."

Wi Cizox

February 21, 2021

4  out of  5 rating by Wi Cizox
"Very courteous and professional staff. They knew exactly how to solve the questions I had about my insurance queries."

Jynefir Lambert

October 12, 2020

5  out of  5 rating by Jynefir Lambert
"Our house basically staged a coup and many things broke all at once. Our home warranty was sorta helping but on Friday, when a pipe burst under the house, I full on panicked. Thinking this was going to be thousands of dollars, I called Todd. (He had been our agent for MAYBE 3 weeks because our previous agent retired.) In a 6 minute phone call, he talked me off the ledge. He provided as much assistance as humanly possible & by the end of the day everything was back together. Here is a detail that struck me- the plumber I had couldn't come back until middle of the following week. Todd's reaction, "Well let me help you get this taken care of today." And he did! This is the customer service we all want when we are already under so much stress. I highly recommend Todd for all your insurance needs."

Scott Downs

October 3, 2020

5  out of  5 rating by Scott Downs
"Great customer service"


June 23, 2020

5  out of  5 rating by destinationlost71
"Have nothing but good things to say about Todd and State Farm. Always helpful and provides excellent service!"

Arlene OBanion

May 18, 2020

5  out of  5 rating by Arlene OBanion
"Let me tell you about State Farm and Todd Hayes! First time in 20+ years, my husband was involved in a wreck. Someone came across 2 lanes and hit my husband and his truck. Not knowing the proper procedure, Todd's office staff walked us thru this ordeal. Upon leaving ER at Atrium, Todd's Staff had a rental car ready for him. Guided us to their claim service. They sent us a check for our totalled truck within 4 days. We have been with State Farm for over 30 years. We feel so Bless to have Todd Hayes and his Staff ! Thank you Todd Hayes !"

Julie Pierce

February 1, 2020

5  out of  5 rating by Julie Pierce
"My husband was in an accident (not his fault), and Todd showed up within minutes after receiving a text from him. Todd answered his questions, told him all the things he’d need to do to start the claim process, plus he stayed outside, in the cold weather, waiting with my husband for the tow truck. Todd treated him more like a friend than just a client. We were grateful for his help!"